FAQ


Frequently Asked Questions

Happy customers are our priority : )

What is ecogard Next-Gen Hygiene Solution?

It is a HOCL based all-in-one hygiene solution for sanitizing, cleaning disinfection, deodorizing, air and space freshening, laundry disinfection, sterilizing, and stain removal applications. 

 

What is HOCL?

HOCL (hypochlorous acid) is one of nature's most powerful yet gentle and safe antimicrobial agent naturally produced by our immune system to protect and heal our body against pathogens and infectious diseases attacks?

 

What is Pathogens and Antimicrobial?

Pathogens are harmful bacteria, viruses, fungi and protozoa (germs) that make us sick and cause infectious diseases.

Antimicrobial kills or deactivates harmful pathogens, also act as disinfectant to kill a wide range of microbes on non-living surfaces to prevent the spread of infectious diseases.

 

What are the ingredients?

HOCL (30~80ppm) and purified water only.

Pure, safe, natural hygiene goodness with none of the bad. Free of harmful toxic chemicals, fragrances, dyes, additives and nasty substances.

 

Why is ecogard the superior hygiene solution?

With our advanced Korea patent electrolysis technology and food-grade ingredient, we unlocks the power of HOCL to the highest safety and antimicrobial performance for external use in our daily life. 

Our HOCL unique attributes are 30~80ppm, pH 5.0~6.5 skin pH balance and gentle on skin, odorless, eco-friendly, pure, natural and 100% safe for all ages including baby, kids and pets. Tested for eye irritation, skin irritation and acute oral toxicity safe. You may read further for more details here.

 

General applications

ecogard is ideal for personal care, baby & kids care, pets care, home care, workplace and commercial areas use to clean, sanitize, disinfect, deodorize, remove stains, purify the air and environment.

An environmentally friendly and chemical-free alternative to conventional sanitizer, household cleaning products, disinfectant, air fresheners, food wash and laundry detergent. You may read further for more details here.

 

How to apply

Ready to use, no troublesome mixing, dilution, PPE or rinse-after-wash is required. Simply spray, wipe, mop, soak or rinse the way you like, leave to dry or wipe clean, it is just that easy and make your cleaning and hygiene experience safer and fun.

 

Can use as hands sanitizer?

Yes, ecogard is the ideal skin care sanitizer for all ages, sensitive skin, baby and kids.

It's antimicrobial and anti-inflammatory benefits help improve skin conditions, soothe and repair damages at the same time, and protect against pathogens without dry out, skin allergy, alcohol and chemicals poisoning risks.

 

Can use as disinfectant?

Yes, ecogard is the perfect weapon against pathogens and for infectious diseases prevention control.

It's superior antimicrobial performance kills 99.99+% harmful pathogens instantly by destroying their cell membranes and proteins, including Covid-19 (SARS-Cov-2).

 

Can use to remove strong odors?

Yes, ecogard will eliminate even the most pungent odors and odor-causing bacteria.

It's a natural freshener that deodorize and disinfect at the same time without the harmful toxics, allergens and carcinogens found in conventional air fresheners.

 

Can use to remove stains and get rid of mold?

Yes, ecogard is an excellent organic stains remover, and it kills the fungi that cause mold to form. It's safe to apply on all surfaces but may have discoloring effect on leather and copper.

 

Can use as food wash?

Yes, ecogard safely remove harmful substances and odors from fruits, vegetables, meat and seafood to prevent food borne illnesses and keep food fresher for longer.

Approved by US USDA, Japan Kōrō-shō and Korea MFDS as safe food additives, food sanitizer and disinfecting agent.

 

Is ecogard effective against Covid-19?

Yes, ecogard HOCL superior antimicrobial performance deactivates SARS-Cov-2 within seconds. 

Tested 99.99+% of virucidal effect on Covid-19 by Korea Institute of Infectious Disease Control, and registered by US Environmental Protection Agency EPA as disinfectant for preventing COVID-19 infectious diseases.

 

Storage requirement

Please keep products in cool dry place away from heat and direct sunlight.

 

Shelf life and POA

ecogard HOCL hygiene solution is natural, free of chemicals, additive, stabilizer and preservative. 

Products shelf life is 12 months, and period-after-opening is 6 months.

 

Can refill with other bottle or spray?

We highly recommend to use with our REFILL ME! sprays which are quality made to preserve ecogard hygiene solution efficacy for optimal performance and satisfy user experience. In addition to help reduce single-use disposable plastic waste.

HOCL is light and heat sensitive, opaque thick wall containment is essential and recommended.

 

How to place order?

ecogard Malaysia makes shopping at our online store easy and convenient by providing delivery right to your doorstep.

Courier delivery service is available for purchase within Malaysia only (West and East Malaysia).

 

Shipping fees

Shipping fees will be auto calculated by system during order checkout.

Free shipping is offered for West Malaysia purchase order above RM100. Members may apply eco Stars point earned to redeem free shipping during checkout too.

 

Processing lead time

Purchase order will be dispatched within 48 hours of the time of order, excluding weekends or public holidays. However, there may be delays during busy periods (including promotion sales) and unforeseen circumstances.

For further details, you may read our standard shipping and delivery policy here.