Frequently Asked Questions

Happy customers are our priority : )

What is Next-Gen Hygiene Solution?

It is a family safe, HOCL based, all-in-one natural hygiene solution that clean, sanitise, disinfect & deodorise all in one-step without harsh chemicals, toxic residues and harmful VOCs.


What is HOCL?

HOCL (hypochlorous acid) is one of nature's most powerful yet gentle and human safe antimicrobial agent that is naturally produced by our immune system to protect our body against pathogens and infectious diseases attacks?


What is Pathogens and Antimicrobial?

Pathogens are harmful bacteria, viruses, fungi and protozoa (germs) that make us sick and cause infectious diseases.

Antimicrobial kills or deactivates harmful pathogens, also act as disinfectant to kill a wide range of microbes on non-living surfaces to prevent the spread of infectious diseases.


What are the ingredients?

Pure HOCL and Purified Water only.

Free of harsh chemicals, toxic substances, fragrances, colorants (dyes), additives and preservatives.


Why is it the superior hygiene solution?

All natural, food grade safeness, medical/hospital grade performance.

100% family, babies, kids and pets safe. Tested for skin irritation, eyes irritation and acute oral toxicity safe. Read further for more details here.


General applications?

An environmentally friendly and chemical-free alternative to conventional household cleaning products, sanitiser, disinfectant, air fresheners, food wash and laundry sanitiser. Read further for more details here.


How to apply?

Ready to use. No mixing, dilution or PPE required. Rinse free.

Simply spray, wipe, mop, soak or rinse the way you like, leave to dry or wipe clean.


Can use as hands sanitiser?

Yes, it is the ideal skin care sanitiser for all ages. 100% safe for babies and kids delicate skin, and hypoallergenic for sensitive skin type.

Helps improve skin conditions, soothe and repair damages, protect against pathogens without dry out skin, allergy and poisoning risks.


Can use as disinfectant?

Yes, it is the perfect weapon against germs, bacteria, viruses and fungi to maintain good hygiene standards and infectious diseases prevention control.

Kills 99.99% harmful pathogens instantly by destroying their cell membranes and proteins.


Can use to remove strong odors?

Yes, it will eliminate even the most pungent odors and odor-causing bacteria.

A natural freshener that deodorise, disinfect and purify air in one-step without toxic fragrances, allergens, hormone disruptors and carcinogens found in conventional air fresheners.


Can use to remove stains and get rid of mold?

Yes, it is an excellent organic stains, mold and mildew remover safer than conventional chemical cleaner and bleach products.

Safe to apply on all surfaces but may have slight discoloring effect on leather and copper.


Can use as food wash?

Yes, it can safely remove harmful bacteria, contaminants and odors from fruits, vegetables, meat and seafood to prevent food borne diseases and keep food fresher for longer.

Approved by US USDA, Japan Kōrō-shō and Korea MFDS as organic food wash, additive, no-rinse sanitiser and disinfecting agent.


Effective against Covid-19?

Yes, it's superior antimicrobial performance can deactivates all variants of Covid-19 (SARS-CoV-2) viruses within seconds. 

Tested 99.99% of virucidal effect on Covid-19 by Korea Institute of Infectious Disease Control, and registered by US Environmental Protection Agency EPA as disinfectant for preventing COVID-19 infectious diseases.


Storage requirement

Please keep products in cool dry place away from heat and direct sunlight.


Shelf life and POA

Products shelf life is 12 months, and period-after-opening is 6 months.

Free of chemical additives, stabilizers and preservatives. 


Can refill with other bottle or container?

We highly recommend to use with our REFILL ME! forever spray bottles which are quality made to preserve next-gen hygiene solution efficacy for optimal performance and user experience. In addition to help reduce single-use plastics.

Note: Replace hygiene solution within 7 days if use with transparent/translucent bottle or container.


How to place order?

ecogard makes your shopping experience at our online store easy and convenient by providing delivery right to your doorstep.

Courier delivery service is available for purchase within Malaysia only (West and East Malaysia).


Shipping fees

Shipping fees will be auto calculated by system during order checkout.

Free shipping is offered for West Malaysia purchase order above RM100.


Processing lead time

Purchase order will be dispatched within 48 hours of the time of order, excluding weekends or public holidays. However, there may be delays during busy periods (including promotion sales) and unforeseen circumstances.

For further details, you may read our standard shipping and delivery policy here.